Effective Date: August 19, 2025

1. Membership Overview

The Chowa offers a single-tier membership: The Flex Membership. This membership is $100 per

month and includes access to The Chowa App, The Chowa Method program, the On-Demand Library,

The Chowa Community, direct messaging to coaches, and additional resources. Session credits and

customized upgrades are available for purchase. Each credit is valid for one standard stretch therapy

session and expires 90 days after issue.

2. Billing & Auto-Renewal

Your membership automatically renews every 30 days. Charges are billed to the card on file on the

same calendar day each month (or the closest business day). By enrolling, you authorize The Chowa to

charge your card until you cancel.

3. Cancellation, Refund & Guarantee Policy

You may cancel your membership at any time. Cancellations take effect at the end of your current

billing cycle. If you are not satisfied with your membership, we offer a 30-day money-back guarantee

from your initial sign-up date—no questions asked. Refund requests must be submitted in writing to

[email protected] within 30 days of your first payment. No refunds are provided for renewals or

unused credits after the first 30 days.

4. Scheduling & Rescheduling

Sessions must be scheduled in advance. Rescheduling or canceling must be done at least 12 hours

before the session to avoid losing the credit. No-shows or late cancellations result in loss of that

session credit.

5. Membership Holds

You may place your membership on hold for up to 2 months per year. To request a hold, email us at

least 5 days before your next billing date.

6. Credit Rollover & Expiration

Unused credits roll over for 90 days and then expire. Credits are non-transferable.

7. Changes to Membership Terms

We may update these terms from time to time and will notify you via email at least 14 days in advance.

Continued use of membership indicates acceptance of updated terms.

8. Wellness Disclaimer

The Chowa provides wellness-focused stretch therapy, not medical treatment. Consult your physician

before beginning any new movement program. You acknowledge and accept all risks associated with

participation.

9. Contact

If you have any questions about these Terms, please contact us at:

The Chowa

Reston, Virginia

Email: [email protected]

Phone: ‭+1 (616) 422-6540

www.TheChowa.com